Introduction
Home₂Own ("Home₂Own", "we", "our", or "us") are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By accessing or using our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information from and about users of our services, including:
Personal Information
Personal information is information that identifies you as an individual. We may collect the following personal information:
- Name, email address, postal address, and phone number
- Date of birth and identification documents
- Employment information, including employer, job title, and income
- Financial information, including savings, debt, and credit history
- Housing preferences and requirements
Non-Personal Information
We may also collect non-personal information about you, including:
- Browser type and version
- Device type and operating system
- IP address and location data
- Pages visited on our website and time spent on those pages
- Referral source and search terms
How We Collect Information
We collect information from you in several ways:
- Direct Collection: Information you provide to us when you fill out forms on our website, create an account, apply for our services, or communicate with us.
- Automated Collection: Information collected automatically through cookies, web beacons, and other tracking technologies when you use our website.
- Third-Party Sources: Information we may receive from third parties, such as credit reporting agencies, financial institutions, or marketing partners.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To process your application and assess your eligibility for our programs
- To communicate with you about your account, inquiries, or requests
- To send you updates, newsletters, and marketing communications
- To personalize your experience and deliver content relevant to your interests
- To conduct research and analysis to improve our services and customer experience
- To comply with legal obligations and protect our rights and interests
Disclosure of Your Information
We may disclose your personal information to the following parties:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: Financial institutions, property developers, and other partners involved in providing our rent-to-own program.
- Legal Requirements: When required by law, court order, or governmental regulation, or to protect our rights, property, or safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Secure networks and servers
- Regular security assessments and audits
- Access controls and authentication procedures
- Staff training on data protection and security
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
- Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
- Cookies and Tracking: You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies.
- Data Subject Rights: Depending on your location, you may have additional rights under applicable privacy laws, such as the right to request deletion of your data or object to certain processing.
Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our records.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.